front-flip.ch
My experiences
Filippo Delponte
I am a dynamic, curious, and well-organized person who approaches every day as a new adventure. Hospitality is not just my profession—it is my passion.
With over 15 years of experience, I have developed a solid mix of soft and hard skills, particularly in the operational field. This has led me to design, develop, and manage a completely new short-stay concept with an entrepreneurial mindset.
As a leader in the hospitality industry, I believe that the most successful organizations are built by exceptional people who have the ability to deliver an extraordinary guest experience and work for visionary companies guided by a strong culture and clear values.
Project Development
New opening
Professional Experiences
Education
2025 - 2026
Development, launch, and management of the Ristorante Pizzeria Soladino.
Business plan – operations management – human resources and personnel management – marketing and communications – food service
Ristorante Soladino
2024 - 2025
City Pop 2Night
As Head of Short Stay, I managed and developed a new short-stay concept for City Pop. Starting from scratch, we designed a fully digital guest journey and integrated a complex and comprehensive tech stack. The concept was implemented across three new properties, ensuring they were operationally and financially sustainable from the outset.
Digitalization - Operations management - Standardization and quality control - Project management
2020 - 2024
citizenM - Ginevra
As Hotel Manager, I oversaw the opening of the 144-room Geneva property for the international citizenM chain (Marriott).
Operations management – leadership and corporate culture – human resources – commercial strategy and budgeting
2014 - 2017
Hotel de Rougemont - Rougemont
As Director of Rooms, I was involved in the opening of this boutique hotel in the Gstaad ski region.
Implementation of pricing strategy - coordinating and organizing front office operations and other departments (housekeeping and maintenance) - defining standards and quality control - human resources - PMS and POS configuration
2017 - 2020
Deputy Manager at Grand Hotel Villa Castagnola in Lugano with a focus on F&B e events management.
Grand Hotel Villa Castagnola - Lugano
2009 - 2014
I have held various positions in different departments at luxury hotels in Switzerland and abroad.
2024
ICI - Ginevra
Diploma of Life Coaching recognized by the Federation International of Coaching (ICF) at the Institut de Coaching International of Ginevra
2009 - 2012
SSSAT - Bellinzona
Diploma of Swiss Hotel Manager HF/ES/SSS, State Tourism and Hotel Management School in Bellinzona
2005 – 2008
Ristorante Stazione da Agnese - Intragna
Apprenticeship Cook AFC